Return & Exchange Policy

Return & Exchange Policy

We aim to ensure your satisfaction. Need a return or exchange? Here’s what you need to know:

1. Timeframe

Request within 30 days of delivery.

2. Eligibility

  • Unworn, unwashed, undamaged (no stains/tears/alterations)
  • All original tags, labels, and accessories intact
  • In original packaging (boxes, dust bags, etc.)


Note: Contact us first for the correct return address—wrong addresses may delay/reject your request.

3. Process

  1. Request Address: Email WimettVenn331@outlook.com with your order number and "Return/Exchange Address Request".
  2. Ship Item: Package as instructed (you pay return shipping).
  3. Completion:
    • Refund: Processed to original payment method in 3–5 business days (banks may take 3–7 more days).
    • Exchange: Replacement shipped within 3 business days after inspection.

4. Order Cancellation

  • Unshipped: Cancel via email (act quickly—orders process hourly).
  • Shipped: Cannot cancel; use the return process after delivery.

5. Contact

For questions: Email WimettVenn331@outlook.com